B-
GovGrader

Department for the Aging

City agency

Published Date 12/11/2017

Overall Agency

B-

Responsiveness

B-

Proficiency

B

Information Management

C

Overall User Experience

B-

Case Management

B

Responsiveness

B

Proficiency

B+

Information Management

C

Overall User Experience

B-

Elder Abuse and Legal Assistance

B+

Responsiveness

B+

Proficiency

B+

Information Management

B+

Overall User Experience

B+

Home Care and Caregiver

B

Responsiveness

B+

Proficiency

B

Information Management

B-

Overall User Experience

B+

Meals

B-

Responsiveness

B

Proficiency

B

Information Management

C

Overall User Experience

B-

Senior Centers and NORCS

C+

Responsiveness

B-

Proficiency

B-

Information Management

C-

Overall User Experience

C+

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